Privacy
Policy

Consent

By accessing and using our website, you hereby provide your free, informed, specific, and unambiguous consent to the collection, use, and processing of your personal data as described in this Privacy Policy, in accordance with the Digital Personal Data Protection Act, 2023.

You may withdraw your consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

Information We Collect

We collect personal data only for lawful purposes and to the extent necessary to provide our services. The categories of information we may collect include:

• Identity Information: Name, date of birth, place of birth
• Contact Information: Email address, phone number, postal address
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected via log files and cookies
• Transaction Data: Payment details processed securely through Cashfree Payments (we do not store card or banking credentials on our servers)
• Communication Data: Messages, queries, or feedback you send us

We will clearly inform you of the reason for collecting your personal data at the time of collection.

How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide, operate, and maintain our website and services
• To process registrations, enrollments, and payments
• To communicate with you regarding your account, bookings, or inquiries
• To send service-related updates, newsletters, and promotional materials (with your consent)
• To improve and personalize your experience
• To comply with legal obligations under Indian law
• To detect, prevent, and address fraud or security issues
• To analyse usage trends and improve our offerings

We process your data only for the purposes for which it was collected and do not use it in any manner incompatible with those purposes.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Indian laws and regulations (including the IT Act, 2000 and DPDPA, 2023).

Log Files

Dharmic Academy follows the standard practice of using server log files. These automatically collect information such as IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, and referring/exit pages. This data is used solely for website analytics, security monitoring, and improving user experience. It is not linked to personally identifiable information.

Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You may configure your browser to refuse cookies; however, certain features of our website may not function properly as a result.

We do not use cookies to collect sensitive personal data. Any analytics data collected via cookies is handled in compliance with the IT Rules, 2011 and the DPDPA, 2023.

Sharing of Personal Data

We do not sell, trade, or rent your personal data to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party vendors (such as Cashfree Payments) who assist in operating our website and services, bound by confidentiality obligations
• Legal Compliance: When required by a court order, government authority, or applicable Indian law
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice to you

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement reasonable security practices and procedures as mandated by the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including:

• 256-bit SSL/TLS encryption for data in transit
• Access controls and authentication mechanisms
• Regular security reviews and audits
• Secure payment processing via PCI DSS Level 1 compliant Cashfree Payments

Despite these measures, no method of electronic storage or internet transmission is completely secure. In the event of a data breach, we will notify affected users and relevant authorities as required under applicable law.

Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, you have the following rights as a Data Principal:

• Right to Access: You may request a summary of your personal data processed by us and the purposes for which it is processed.
• Right to Correction and Erasure: You may request correction of inaccurate or incomplete data, or erasure of data that is no longer necessary for the purpose for which it was collected.
• Right to Grievance Redressal: You may raise a grievance with our designated contact at support@dharmicacademy.com. We will respond within a reasonable time and no later than as required by law.
• Right to Withdraw Consent: You may withdraw consent at any time, after which we will cease processing your data for the purposes to which you consented.

To exercise any of these rights, please write to us at support@dharmicacademy.com. We will respond within 30 days of receiving your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this page periodically.

Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the details of the Grievance Officer are: